SHOP 50% OFF EVERYTHING! SALE ITEMS ARE NON RETURNABLE *UPDATED REFUND POLICY*

RETURNS

RETURNS

  • END OF SUMMER SALE: ALL SALE ITEMS ARE FINAL, ANY RETURNS WILL BE CREDIT REFUND ONLY TO SPEND ON DUBAI WEBSITE. WE DO NOT OFFER A REFUND FOR SALE ITEMS. IF YOU WISH TO EXCHANGE FOR CREDIT THIS MUST BE SENT BACK WITHIN 7DAYS OF RECEIVING YOUR ITEM.
  • We do not offer free returns, all returned items must be returned tracked at your owhttps://beach-city-uk.myshopify.com/admin/pagesn expense. 
  • We offer a full refund for all full priced items, excluding earrings, sale items and gift cards.
  • Items must be returned within a sellable condition - unworn, tags attached, hygiene sticker (swimwear) still attached PLEASE NOTE: items that are damaged, soiled, or smelling of perfumes/scents on the garments will NOT qualify for a refund *We have the right to refuse a refund is we suspect any of the above*
  • To request a return please do the following:
  1. Click 'Make A Return' located on the home page and follow the steps. 
  2. Re-pack the item with the labels and tags still attached. 
  3. Download the return form selecting the reason for return
  4. Use TRACKED delivery to send it back to the address provided

RETURNS ADDRESS:

Beach City

46 Purfleet Road, Aveley

RM154DP

UNITED KINGDOM 

    You will receive an email once we have received your return. 

    Once we have received your item please allow up to 14 working days for the refund to reflect in your account.

    REFUNDS

    Once we have received your returned item(s) and after they are checked we will issue the refund.

    We have the right to refuse a refund is we suspect the item has been worn or if it is not in the same condition as it was sent out.  

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, first check your bank account again, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at info@beachcity.clothing.


    Gifts
    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.